Resources

Welcome to the AES Resource Page. Online warranty forms are available below and can be submitted online. If you choose not to submit online, please print out the form, fill out completely and submit directly to Sonya Bounds at [email protected]. For assistance, you can call Sonya at 410-390-5363 x204.

Return Policy

Warranty Form

Print Form

REQUIRED TO FILE A WARRANTY CLAIM. WARRANTY COVERAGE IS AUTHORIZED FOR THE ORIGINAL HOMEOWNER ONLY UNLESS A WARRANTY TRANSFER FORM IS ON FILE WITH YORK.

Thank you for your submission.

Date

Please correct your Date.

AES Invoice # or Delivery #

Please correct your AES Invoice # or Delivery #.

Servicing Dealer's Information

Company

Please correct your Dealer Company.

Street Address

Please correct your Dealer Address.

Contact

Please correct your Dealer Contact.

Phone

Please correct your Dealer Phone.

Please correct your Dealer Email.

Customer's Warranty Information

Customer Name

Please correct your Customer Name.

Street Address

Please correct your Customer Address.

City

Please correct your Customer City.

State

Please correct your Customer State.

Zip

Please correct your Customer Zip.

Phone

Please correct your Customer Phone.

Unit Model #

Please correct your Unit Model #.

Unit Serial #

Please correct your Unit Serial #.

Original Install Date

Please correct your Original Install Date.

Fail Date

Please correct your Fail Date.

Issue/Complaint

Please correct your Issue/Complaint.

Cause

Please correct your Cause.

Correction

Please correct your Correction.

Part #

Please correct your Part #.

Repair Date

Please correct your Repair Date.

Dealer PO

Please correct your Dealer PO.

Serial Information

All 3 serial numbers below are required for compressor claims. If you have possession of the old compressor, a picture of the serial # plate is required with this form.

Old Compressor Serial #

Please correct your Old Compressor Serial #.

New Compressor Serial #

Please correct your New Compressor Serial #.

Air Handler or Coil Serial #

Please correct your Air Handler or Coil Serial #.

Serial # Plate

LG Warranty Form

Print Form

Thank you for your submission.

Date

Please correct your Date.

AES Invoice # or Delivery #

Please correct your AES Invoice # or Delivery #.

Model Number

Please correct your Model Number.

Serial Number

Please correct your Serial Number.

Equipment (Orig) Purchase Date

Please correct your Equipment (Orig) Purchase Date.

Date of Receipt of Warranty Part

Please correct your Date of Receipt of Warranty Part.

Installation Date of Warranty Part

Please correct your Installation Date of Warranty Part.

Error Code from Unit

Please correct your Error Code from Unit.

LG Tech Support Case #

Please correct your LG Tech Support Case #.

Why does the system need this part?

Please correct your Why does the system need this part?.

Pop (where was the system purchased?)

Please correct your Pop (where was the system purchased?).

Servicing Dealer's Information

Company

Please correct your Dealer Company.

Street Address

Please correct your Dealer Street Address.

Contact

Please correct your Dealer Contact.

Please correct your Dealer Email.

Phone

Please correct your Dealer Phone.

Part Order PO

Please correct your Part Order PO.

Warranty Part #

Please correct your Warranty Part #.

Customer's Warranty Information

Customer Name

Please correct your Customer Name.

Phone

Please correct your Customer Phone.

Street Address

Please correct your Customer Street Address.

City

Please correct your Customer City.

State

Please correct your Customer State.

Zip Code

Please correct your Customer Zip Code.

AES COD & AES Credit application forms are available below and can be submitted to [email protected].

AES COD Application & AES Credit Application

Resources

Servicing Dealer's Information

Customer's Warranty Information

Serial Information

Servicing Dealer's Information

Customer's Warranty Information

Main Location

Corporate Office

Contact Info